Sat.Aug 25, 2018 - Fri.Aug 31, 2018

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How to Build a User Research Culture

ConversionXL

In many organizations, user research creates friction. It directly challenges the intuition of others, often at the highest levels. It slows product development. It costs money. It has no clear ROI. But it’s also essential— 89 percent of customers stop doing business with a company after a bad experience. User research delivers the quantitative and qualitative insights to improve those experiences.

UX 111
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The Causes of Unhealthy Pipelines

Engage Selling

I get called in a lot when organizations are struggling to hit their sales targets. Generally, the first thing I’ll do is look at their pipeline. Why? The number one reason that sales stay stagnant is due to anemic pipelines.

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Trending Sources

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The 90 Most Famous Quotes of All Time

Hubspot

Quotes by Famous People. “The greatest glory in living lies not in never falling, but in rising every time we fall.” - Nelson Mandela. "The way to get started is to quit talking and begin doing." - Walt Disney. “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking.” - Steve Jobs.

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Cold Calling in Technology Sales: How Buyers Prefer to Be Contacted

RAIN Group

Technology sellers lament how impossible it is to get their buyers on the phone more than any other industry. Phone is one of the top ways sellers say they connect with buyers, yet sellers in the technology industry report extreme difficulty using it to reach their buyers. In our study on Top Performance in Sales Prospecting , we studied 488 buyers responsible for $4.2 billion of purchases and the prospecting habits of 489 sellers.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Do the Best Sales Managers Have the Best Salespeople?

Understanding the Sales Force

We all see the effects that strong leaders have when they surround themselves with either strong, mediocre or weak people. What happens when strong leaders inherit a mixed team? What happens when they hire a mixed team? What happens when we ask the same questions about weak leaders? I dug into a subset of data from Objective Management Group's (OMG) evaluations of the salespeople who report to more than 15,000 sales managers to determine whether the best sales managers actually have the best sal

Sales 96
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Taking The Sales Conversation Beyond Price

Women Sales Pros

We hear from salespeople all the time who think price is the most important factor to buyers, and loyalty from working with preferred vendors and partners no longer exists. But is this true? We brought together a panel of buyers for a webinar called Cracking The Buyers’ Code: Having Purposeful Business Conversations where sales professionals discover what it takes to earn their business, build strategies and, ultimately, earn their respect and trust.

Price 93

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3 Facts About B2B Buyer Experience You’re Probably Ignoring

Sales Hacker

This article outlines the results of a B2B Buyer Experience survey by TimeTrade. Make no mistake: we live in a digital world. For many of us, that’s also the primary channel through which we make an increasing number of purchases. Industry research consistently shows that buyers want the same easy experience they now routinely enjoy in their private life.

B2B 80
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How to Standardize Your Sales Development Funnel

Outreach

I recently spoke with an SDR leader who knew she needed additional headcount to hit upcoming goals, but had no idea how to justify it to her executive team. She knew instinctively that her current team of about a dozen SDRs wouldn’t be able to hit the next quarter’s pipeline goal, but she just couldn’t justify it using hard metrics. Roughly a quarter of her SDRs conducted all of their outbound prospecting via LinkedIn.

Contact 71
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Is this the most counterproductive sales metric?

Membrain

If we’re driven by data and interested in statistics, there are a wide range of sales metrics we can choose to monitor. Assuming that we have collected the data in the first place, we can measure win rates, sales cycle velocity, changes in deal value or close date and all manner of other indicators.

Sales 70
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Everything We've Discovered About Instagram's Secret Shadowban

Hubspot

When you're trying to grow a following on Instagram, you depend on hashtags and engagement to expand your audience and reach. So it can feel more than a little disheartening when it suddenly seems like your content isn't showing up anywhere. If you feel like your posts are receiving fewer likes and comments, or aren't appearing for certain hashtags, you might be shadowbanned.

Follow-up 101
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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The World of Technology and Sales is Obviously Not Just for Men. Is This Still an Issue?

Women Sales Pros

Skimming through my LinkedIn I saw a notification about a new update post on women in sales – in technology specifically. It was posted by a CEO I admire very much, and am glad to be acquainted with, Sangram Vajre , who is Co-Founder and leader of technology company Terminus. Sangram shared a great recording ( Flip My Funnel Podcast, episode #136 Fireside Chat with Women in Tech) of a panel event on the topic of getting more women into tech and sales.

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A Little Whining—When Will We Stop Thinking Buyers Are Stupid

Partners in Excellence

I’ve been away from the blog for a bit. Three continents in 10 days, sitting in yet another airline lounge waiting my next flight. I’m clearing email that has piled up over the just completed transatlantic leg. There are two I’ve just deleted from my inbox. Each is from a supplier that I have had long relationships with. Each is up to their annual demonstration of how stupid they think their customers are.

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Four Ways to Get Video Right for Social Selling

Selling Power

Here are four strategies for making the most of the tremendous opportunity of video social selling.

Sell 70
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How to Optimize Your LinkedIn Profile For Sales [Visual Template]

Hubspot

Social selling is part activity and part reputation. If you're writing insightful comments on your prospects' blogs, responding to their tweets, and liking their shared content, you've got the activity bit down pat. But if your LinkedIn profile is three jobs behind and features a picture of you from prom, you can't really call yourself a social seller.

Quota 101
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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25 Quick and Easy Ways to Impress Your Most Cynical Buyers

Jeff Shore

By Amy O’Connor. ?Put on your buying hat for a moment. When was the last time a sales presentation really impressed you? Or you were wowed by a company during a shopping or buying experience? Are you straining your brain to think of an example? Most companies get busy with their business and forget to focus on creating memorable moments for their buyers.

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Pitching Your Product as a Must-Have: Developing a Sales Motion that Works

Sales Hacker

Here are 5 key things that have to be top of mind when you’re developing a sales motion. Being called a ‘nice-to-have’ solution feels like a gut punch, especially when you know it’s not true. And it’s tough to shift that thinking once it’s in a prospect’s head. If they think of you that way, it means you haven’t created enough value in your sales conversations.

Pitch 66
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How to train your people not to think

Membrain

I heard a horror story from a sales leader recently whose organization uses about 15 different sales tools. One day, the "cadance tool" was glitching and unusable.

Sales 63
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11 of the Best Mind Mapping Software to Brainstorm Better Ideas

Hubspot

One of the worst feelings in the world is forgetting a great idea. All you had to do was write it down, but you were confident that you’d never be able to forget such a compelling idea. When the idea slid out of your mind, though, the easy loss of such an insightful thought nearly crushed your soul. Taking the time to jot down your ideas right when they pop into in your head is one of the best ways to remember them and, ultimately, bring them to life.

Price 101
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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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Do Your Closing Questions Come to You Naturally?

Jeff Shore

By Jeff Shore . ?So you sign up for a seminar or a training session about perfecting your closing questions. The instructor makes it sound so easy. The customer says this, you respond with that. It’s right there on the screen, the perfect script. Easy, follow the script. You, too, can become a hardcore closer! Write hundreds of deals. Make millions of dollars.

Closing 65
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Empowering Your Sales Team Stand Out and Close More Deals

Sales Hacker

The post Empowering Your Sales Team Stand Out and Close More Deals appeared first on Sales Hacker.

Closing 63
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Five Elements of Sales Presentations That Wow

Accent Technologies

Sales presentations can be tricky. There’s a lot riding on your shoulders and it seems like any wrong move can blow the deal. (more…).

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12 Stunning Instagram Themes (& How to Borrow Them for Your Own Feed)

Hubspot

Nowadays, Instagram is often someone's initial contact with a brand, and at least 30% of Instagram users have purchased a product they first discovered on the platform. If it's the entryway for one third of your potential sales, don't you want it to look clean and inviting? Taking the time to create an engaging Instagram feed aesthetic is one of the most effective ways to persuade someone to follow your business's Instagram account, or peruse your posts.

Follow-up 101
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Will AI Eliminate Sales – or Save It?

Miller Heiman Group

“Too many cooks in the kitchen” is a well-known idiom, but “zero cooks in the kitchen” is an apt description of Spyce, a new restaurant in Boston. The four founders of Spyce were mechanical engineering students at MIT when they set out to solve a problem: there were too few options for fast, healthy, inexpensive meals. “The goal was never to eliminate jobs,” Spyce co-founder Michael Farid told xconomy.com.

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How to Get RevOps to Talk to Sales: Creating Alignment for Massive Revenue Growth

Sales Hacker

The post How to Get RevOps to Talk to Sales: Creating Alignment for Massive Revenue Growth appeared first on Sales Hacker.

Growth 60
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Two Strategies for Immediate Inside Sales Growth | Sales Strategies

Engage Selling

???????????????????????????????Recently, I was on a sales call and the sales directors that I talked to had some interesting things to say that I want to share with you.

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The Free Instagram Analytics Apps You Need in 2018

Hubspot

Using Instagram for marketing purposes is rapidly growing in popularity, with over 70% of companies using the platform in 2017, compared to less than 50% in 2016. It's important that you leverage Instagram for your own business, but once you start, it can be difficult to discern whether you're truly successful. Without the right metrics, you'll never know if you could be doing more to engage your audience or grow your following.

Promote 78
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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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Episode #079: The Case for the Assertive Ask with Jeff Shore

Jeff Shore

In This Episode of The Buyer’s Mind with Jeff Shore: Are you suffering from comfort? If you think that asking for the sale is uncomfortable, if you think that asking for the sale is being pushy or manipulative, then look at it from your customer’s point of view – they came in to buy something and now they have to do your job by asking the salesperson for the sale.

Price 55
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The Ultimate Guide to Building a Killer Sales Pipeline with Chatbots & Conversational Marketing

Sales Hacker

The post The Ultimate Guide to Building a Killer Sales Pipeline with Chatbots & Conversational Marketing appeared first on Sales Hacker.

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Why Sales People Lie to their Clients

Engage Selling

It’s said we are living in a post-truth world. While politicians today may be the single most untrusted profession, sales people are not far behind.

Clients 55
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How Building an Offline Community Can Help Your Online Marketing

Hubspot

UCLA scientists found that sixth graders who went five days without using a smartphone or digital screen were better at reading human emotions than those who stayed online. As evident by UCLA's study, offline communication is critical for maintaining relationships. In business, nearly 100% of people say face-to-face meetings are essential for long-term relationships.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.