Sat.Oct 14, 2023 - Fri.Oct 20, 2023

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Structured for Success: Sales Meetings That Boost Accountability

Iannarino

You cannot enforce accountability among your staff without reviewing the outcomes each member of your team self-reports. Even though you have a CRM that reports each member’s activity and outcomes, you are better off with each person directly reporting how they did in the last week. Your meetings should boost accountability, while also helping salespeople see what is possible and what it takes.

Meeting 286
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5 Keys to Fixing Prospect Indifference

Anthony Cole Training

Every time we onboard a new client, we have a kickoff event where we lay the foundation of the sales process we teach at Anthony Cole Training Group.Inevitably, at some point during that kickoff event we talk about dealing with the competition, specifically how to differentiate yourself from the competition you will face.

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Prisoners Of Our Own Experience

Partners in Excellence

Jeremy Donovan published some fascinating data in a post on LinkedIn. He stated 5 years ago, the number of touches, per opportunity, for cold outbound was 200-400. Today, he says it is 1000-1400 touches per opportunity. His observation, “Simply Speechless” is, if anything, an understatement. He does offer some clarification, these touches are across all channels, for example email, phone, social, text.

Cold Call 147
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How to Define Differentiation that Matters in a Changing Economy

Force Management

Competitive differentiation is at the core of every organization’s sales strategy. It’s why customers choose your solution and why sellers get excited about bringing your product to market. As markets change, though, customer needs change too. It’s possible that your differentiation may need to adapt to fit these changing customer behaviors.

Product 146
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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Leadership Mindsets: How Cognitive Biases Shape Team Culture & Performance

Iannarino

The way you lead affects your team. A negative leader will cause their team to be negative, while a positive, optimistic, and future-oriented leader will have a team that is more positive.

Sales 292
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Google October 2023 Core Update rollout is now complete

Search Engine Land

Google has confirmed that the October 2023 Core Update – the third core update this year – has completed rolling out. The update started on October 5, 2023, a day after the October 2023 spam update was released, and completed 14 days later on October 19, 2023. Lots of volatility. This update, like most previous core updates, felt big in terms of the number of sites that saw ranking volatility and the complaints from SEOs I spotted over the rollout.

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Trick or Trailhead: Mystery at AI Manor

Salesforce

For Trailhead’s 9th annual Trick or Trailhead celebration, you’re invited to complete the first-ever hands-on mystery module. Attend a mysterious dinner party where you’ll get hands-on with flow and help solve a classic whodunnit. Uncover the culprit, and you’ll earn a spooky limited-edition Trick or Trailhead badge and a whopping 2,500 points. Trick or Trailhead at AI Manor How to participate Join the Trick or Trailhead Quest Trick or Trailhead at AI Manor You are cordially invited to join Astr

Start-ups 142
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Email Prospecting: ValueMail

Iannarino

Every day on planet Earth, 4.7 billion people send 347 billion emails to others. This number is projected to grow to 361 billion in 2024. Forty-five percent of the emails sent each day are spam. For salespeople using email as part of their cold outreach , most of their messages look and feel like spam. To improve your success with email prospecting, you should avoid anything that would cause your client to hit the delete key.

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How to fix unassigned traffic in GA4

Search Engine Land

Unassigned traffic in Google Analytics 4 (GA4) is a common headache for digital marketers. It’s like trying to solve a puzzle with missing pieces: your data is incomplete, making it hard to measure the success of your marketing efforts. This article covers the common causes of unassigned traffic in GA4 and tips to ensure your campaigns are accurately tracked and optimized.

Referrals 142
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Sales Objections? Move from Concerns to Conversations

SalesProInsider

“ You get what you’re looking for.” It’s just one of dozens of “Jeanette-isms” I heard from my mom when growing up. And now as an adult, I can see how true this statement is. We do get what we’re looking for in many life circumstances, and in sales efforts. Here’s how I see it coming into play in sales situations, especially when faced with concerns or objections during our sales conversations.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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The email marketer’s guide to effective marketing automation

Martech

We email marketers are always searching for easier ways to do our jobs. We don’t want to skimp on quality, but we have had to learn how to do a lot with a little because we’re chronically understaffed and underfunded. Marketing automation gives you a way to have regular emails that focus on predictable behavior so we can send out an email when a customer achieves a goal or reaches a trigger or intent point.

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Tackling Negativity-A Salesperson's Guide to Thriving Amid Rejections

Iannarino

For as long as I have been writing here, I have written about the importance of mindset. Your mindset is critical, and selling is in some ways different from other business roles. If you were an accountant, you would not be competing with several accountants. You may have a problem making the numbers balance, but the numbers won’t choose another person to tally your balance sheet.

Sell 274
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How Search Generative Experience works and why retrieval-augmented generation is our future

Search Engine Land

Search, as we know it, has been irrevocably changed by generative AI. The rapid improvements in Google’s Search Generative Experience (SGE) and Sundar Pichai’s recent proclamations about its future suggest it’s here to stay. The dramatic change in how information is considered and surfaced threatens how the search channel (both paid and organic) performs and all businesses that monetize their content.

CTR 141
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How to Close More Deals with Less Budget with Datadog CMO Alex Rosemblat

SaaStr

This year has been tougher for almost everyone — hiring freezes, budget cuts, layoffs, and macroeconomic headwinds. For those in the business of getting customers for their companies, you might be expected to cut down on spend, yet you’re still expected to grow the company and find ways to sell. Datadog CMO Alex Rosemblat took the stage at SaaStr Annual 2023 to share how marketing teams can get more deals done with less budget.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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KPIs that connect: 5 metrics for marketing, sales and product alignment

Martech

While businesses value the synergy between marketing, sales and product teams in theory, they often struggle to create a cohesive atmosphere and deliver seamless customer experiences in practice. About 90% of sales and marketing professionals understand that uniting their efforts positively impacts customer experience, according to a LinkedIn report.

Product 136
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Bridging the Business Acumen Gap- A Primer for Transparent Conversations

Iannarino

Business acumen means understanding how business works, including the vocabulary used and the concepts that provide a foundation for decisions. Even though you sell B2B , you will encounter many people who lack business acumen. Occasionally, you will meet one of these people in a conversation; other times they could be a contact.

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Google October 2023 spam update done rolling out

Search Engine Land

Google has confirmed that the December 2022 link spam update is now finished rolling out. The update took 15 days and 12 hours to roll out, starting on October 4, 2023, and ending on October 10, 2023. Google has posted it was completed today, October 10. What was this spam update. Google said the October 2023 spam update “aims to clean up several types of spam that our community members reported in Turkish, Vietnamese, Indonesian, Hindi, Chinese, and other languages.

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3 Questions to Fast-Track Your Salesforce Sales Representative Certification

Salesforce

A Salesforce Certified Sales Representative has broad knowledge of the sales process and is proficient in planning, customer and prospect research, deal management, pipeline management, forecasting, and closing deals with value. Being the one who closes the deals pays off. Sales representative skills are in high demand, and getting certified can put your career in high gear.

Represent 122
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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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Optimizely: A unified workflow for marketers

Martech

At last year’s Optimizely user conference, there seemed to be some tension between a holistic approach towards digital experience and the recognition that some customers wanted to take elements of the Optimizely offering and combine them with third-party solutions in a best-of-breed stack. One Optimizely executive described their go-to-market as “ threading the needle.

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From Insight to Foresight: Crafting Strategic Outcomes

Iannarino

One of the most effective sales strategies is information disparity, knowing what your prospective client doesn’t know. If your contact already knows everything you tell them, it is difficult to create value for them in the sales conversation. This is one reason why buyers refuse a second meeting with a salesperson.

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5 SEO mistakes sacrificing quantity and quality (and how to fix them)

Search Engine Land

Quantity and quality are often diametrically opposed. Increase the former, the latter drops like a rock. Try to bring it back up, and pretty soon, you’re back where you started; lowering quantity back down to bring them into balance. But here’s the thing. It doesn’t have to be this way. In a world of endless competition, incredibly savvy competitors, AI, and zero-click SERPs, you simply can’t afford not to scale both quality and quantity at the same exact time.

Follow-up 132
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5 Interesting Learnings from Domo at $320,000,000 in ARR

SaaStr

So Domo is an interesting case study on SaaS entrepreneurship. Founder Josh James had one of the earliest $1B+ exits in SaaS when Adobe bought his first start-up, Omniture, for $1.8 Billion way back in 2008. Omniture is still big and it dominated web analytics especially for bigger companies in the earlier days of the internet. After a less-than-fun time being acquired, he came back and founded a next-generation enterprise analytics company, Domo.

Contract 120
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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Why marketers should focus on growth loops, not funnels

Martech

Putting together and analyzing a customer acquisition funnel is a big part of a marketer’s work. After all, funnels are supposed to map the sequential steps a customer takes from awareness through conversion and advocacy. However, the concept of marketing funnels has some important limitations. In this article, we explore an alternative approach that challenges these limitations, offering more dynamic, efficient growth — the concept of growth loops.

Growth 133
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Proposal Cartography: Mapping the Journey to 'Yes'

Iannarino

You’ve been working with your contact and their team for several weeks. Most of this time has been working on adjusting what will be your client’s solution, all the while building the consensus you need to win a big deal. You are getting close to where you will need a commitment to go forward, and you need to start putting together a presentation and proposal that documents how this will work.

Contact 263
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Google confirms sunset details for 4 attribution models in Ads and Analytics

Search Engine Land

Google is retiring four rules-based attribution models for all properties in Google Ads and Google Analytics in mid-October 2023: First-click. Linear. Time decay. Position-based. The models listed above will be removed from both the Analytics user interface and Admin API. Why we care. If you’re using these models in Google Ads, it will affect you.

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Dear SaaStr: How do VCs Really Feel About Founder Salaries? I Was Told That a General Rule of Thumb is 75% of Market

SaaStr

Dear SaaStr: How do VCs Really Feel About Founder Salaries? I Was Told That a General Rule of Thumb is 75% of Market The 75% Rule once you are VC Funded for more than a few million dollars is a good one. But if you raise less than that — 75% may well be too high. You need the cash to last 24 months. And of course, stage and timing does matter.

Start-ups 119
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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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Multichannel attribution: Understanding the metrics behind successful campaigns

Martech

Multichannel attribution is the unsung hero of data-driven marketing in a digital landscape teeming with touchpoints. It provides a lens through which we can observe the efficacy of each channel in our marketing ecosystems, giving us further insight into which channel is to thank (or blame) for campaign results. This article explores multichannel attribution — covering tips for tracking and improving conversions across various touchpoints and actionable insights for optimizing campaigns.

Campaign 132
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Carly’s App of the Week: Dynamic Yield

Heinz Marketing

By Carly Bauer , Marketing Coordinator at Heinz Marketing Customer transactions are no longer simple. They require an enduring relationship that is built for them through personalized experiences. To build sustainable revenue growth now and for the future, you must embrace building customer loyalty through memorable experiences. For this week’s App of the Week, we are featuring the all-in-one experience optimization platform, Dynamic Yield.

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Google Rich Results Test now supports paywalled content

Search Engine Land

Google’s Rich Results Test has been upgraded to show you validation of structured data for paywalled content. So now the tool will show you if that site is using the proper structured data for paywalled content or not. What it looks like. So the Financial Times is a popular financial news site that using a paywall. I plugged in a URL from the Financial Times into the Google Rich Results Test and it showed the site or URL was using Rich results tool.

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We’re Hiring at SaaStr!

SaaStr

We’re hiring at SaaStr!! We’ve got at least 6 roles open: Director of Email / Growth Marketing. Take over our complex email campaigns to drive event attendance and ticket sales, as well as our 4 weekly newsletters. VP/Director of Events. Own the Annual + Europa, or at least a big piece of them. Director of Sponsor Success. Make 50+ of our top 200 sponsors more successful and happy.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.