Building a Global SaaS Empire: 5 Bets That Paid Off with Freshworks Founder & CEO Girish Mathrubootham
SaaStr
SEPTEMBER 15, 2023
They’re spending a lot on online marketing and acquisitions and servicing all those leads from a low-cost place like India. They released many more products, with Freddy AI in 2018 and, as of last month, launched the Freshworks Customer Service Suite, which is an omni-channel for B2C to engage with customers on Instagram and other places.
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