Economic Moats: Who Has Them? And How Do You Get One?
ConversionXL
APRIL 24, 2019
Why would Tesla let others use its network, which could be a moat to protect it from electric competitors? “I Takeaway : Customer data should improve the user experience, not make it tougher for people to leave. That cost creates inertia that keeps users on an existing network and slows the growth of new ones.
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