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Why Human Beings Provide More Value Than Automation In Complex Sales

Iannarino

A few years ago, I bought a SAAS (software as a service) solution for my business. I suppose I shouldn’t be surprised: the company’s whole business model sought to reduce their clients’ customer service costs by reducing the need to include human beings. No more pushy sales tactics. Give Me a Human Being.

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Google Business Profile: 6 frequently asked questions

Search Engine Land

This includes approved documents like a business license, tax certificate or utility bill (electricity, phone, water or internet). I recently moved my Service Area Business and changed my GBP listing to my new address, but my listing is still showing up in my old service area. Gather evidence to support your appeal. Processing.

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3 Ways Customer Service Is Like Home Design

Salesforce

Just as a well-designed foyer creates a welcoming feeling for guests, a thoughtful customer service experience creates positive associations with your business for customers. Clara Shih, CEO of Service Cloud, sat down with Berkus (who counts Oprah among his fans ) and Umesh Sripad, chief digital officer of IKEA U.S.,

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3 actions to prepare for machine customers in service organizations

Martech

Many customer service organizations believe “machine customers” are but a distant trend, yet they’re already here and impacting our daily lives. Maybe you’ve recently asked Siri, Alexa or some other smart product to call customer service or wait on hold for you. Reporting them to customer service.

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Sales Process Example – Electric Signs

Adaptive Business Services

The post Sales Process Example – Electric Signs appeared first on Adaptive Business Services. If you are not a sign company … feel free to modify it to suit your own specific needs. You get the idea!

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Electric Sign Sales Case Study – Hiring, Training, & CRM

Adaptive Business Services

In October of 2021 I was contacted by an electric sign company where I had previously served as a partner during the 1990’s. He did not have a B2B sales background (he was a banker), no electric sign experience, and he was new to Boise so he had few connections. They also had lost their sales manager to another health issue.

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Sometimes the Best Customer Service Innovation Means Flipping the Script

Salesforce

But all of that was secondary to the real focus — the store design revolved around creating an entirely new, innovative customer service experience. Let’s do free services on all Apple products we sell. Apple’s innovative customer service experience helped build loyalty. Let’s do free classes.

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