Remove Follow-up Remove Presentation Remove Represent
article thumbnail

Data Cloud represents the ‘biggest upgrade’ in Salesforce history

Martech

Salesforce is also emphasizing the close coordination between the Data Cloud CDP and AgentForce, its new AI agent presented as an evolution beyond the AI copilot. Data Cloud also recommends next-best steps for Agentforce, like generating follow-up emails or delivering chat summaries to human representatives. Processing.

article thumbnail

The 4 types of content buyers want

Martech

The types of content that resonate with clients We analyzed client sales and marketing data from five industries and conducted primary research with buyers and sales representatives (SDR/BDR/AM/CSMs). The content we discovered fit into one of the following four categories. Even so, here’s the point. Processing.

B2B 131
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How wisdom makes AI more effective in marketing

Martech

This underscores the potential risks and benefits that AI presents to society. Up to 87% of marketers have used AI or experimented with AI tools, while 68% of marketers use AI in their daily work, a recent study by The Conference Board found. However, when this company bought the product, others followed.

Consult 125
article thumbnail

Meet my research team: Gemini, ChatGPT, and Perplexity

Martech

I was completely sucked into the vision of typing in a simple request and Gemini or MS Copilot creating a meeting summary, action plan, and a visually compelling presentation all with the click of a button. I approach product discovery as follows: Generation of an initial query. Their target audience. Their value proposition.

Meeting 131
article thumbnail

The Sales Manager’s Guide to Salesforce Automation

Veloxy

Salesforce Adoption Pain Point #1 : Sales representatives report spending 66% of their day performing tedious, non-selling activity in Salesforce. With Salesforce Automation, you could realize the following benefits daily : gives teams a shared view of customer data. Which of the following Salesforce barriers might your team face?

Territory 342
article thumbnail

How to put marketing data into meaningful context

Martech

is a mantra I frequently use during presentations and keynote addresses. I follow it up with, “Give numbers meaning by putting them into context.” Responding to the perplexed look of those ready to work on the planes, he explained, “What you really want to do is armor up the areas that, on average, don’t have any bullet holes.

Campaign 117
article thumbnail

7 Proactive Steps to Improve Customer Loyalty 

Salesforce

It could come from the frustration of repeating a problem to each new representative, feeling like just another number, or struggling to get a simple return processed. This gap between expectations and reality presents an opportunity for marketers to adjust their scope and zero in on customers’ needs. How do you do it? s reputation.