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A Proven UX Research Process to Redesign Your Website

ConversionXL

You can throw away years of incremental gains in UX and site performance—unless you have a battle-tested process. I’m going to walk you step-by-step through our company’s UX research process for site redesigns—the role of each aspect, how long each should take, and what, generally, each entails. Website redesigns are a huge risk.

UX 131
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6 Customer Journey Mapping Examples: How UX Pros Do It

ConversionXL

Customer journey mapping is a widely used and impactful technique that can help you make better product, marketing, UX, and merchandising decisions. However, like other UX research techniques (including user personas ), there’s some vagueness and obscurity around how to actually create customer journey maps.

UX 130
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Website Information Architecture: How to Optimize for UX

ConversionXL

The goal of information architects is to come up with a structure and design that balances users’ desires with business needs. The goal is to come up with the architecture of the site. Think search page or a sign-up form. Two questions often come up about results. Do they have what I am looking for? Interaction pages.

UX 114
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4 Ways to Use Visual Hierarchy to Improve UX and Boost Conversions

ConversionXL

Their CEO Tony Haile followed it up with sage words of advice for marketers: “We’ve long used clicks as the standard for whether something is being read online, and therefore worth an advertiser’s dollars. How can you incorporate this concept into your website or product to improve UX and gain conversions?

UX 94
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Beyond the False Bottom: How to Avoid This Costly UX Mistake

ConversionXL

UX mistakes often go undetected because they are quiet. No, UX mistakes are foundational. To visitors, UX mistakes are loud, whether they consciously detect them or not. Huge hero shots take up the entire above the fold area. They aren’t a broken image or a misspelled word or a form that isn’t sending.

UX 90
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When and how to use HTML sitemaps for SEO and UX

Search Engine Land

Websites weren’t appropriately planned by information architects according to UX best practices. This technique has been working as long as XML has been around. Alternative to mega menus Many sites attempt to fit as much as possible into their site navigation and end up having so-called mega menus.

UX 93
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How Do UX Professionals View Conversion Optimization?

ConversionXL

In regards to conversion optimization, we’re of the belief that UX is a big part of our process and that great UX leads to more conversions. But how do UX people view conversion optimization? What do they think it is, and how do they think it fits into the organizational context with UX? Newsletter sign-up).

UX 66