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What Do Your Customers Do?

Partners in Excellence

Unless we’ve walked in our customers’ shoes, it’s really difficult to understand what they really do, how they think, what the work of a CFO, VP of Manufacturing, or whoever it is, is really about. If you make products, you have a VP of Engineering/Development, a VP of Manufacturing, and so forth. How do you buy?

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Finding The Decisionmaker

Partners in Excellence

We talk about gate keepers, influencers, recommenders, technical buyers, financial buyers, and any other label we can find. Upgrading the company cafeteria may (and has) take priority over major manufacturing, engineering, software, systems investments. Finding the decision-maker is tough!

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Sales Pipeline Radio, Episode 127: Q&A with Guy Weismantel @guyweismantel

Heinz Marketing

But we all have experiences in previous roles as well, that that one persona, called the gate keeper. The gate keeper, we all know, doesn’t often have budget responsibility. In a church or a non-profit organization, the gate keeper is often the most important person. Matt: That’s fascinating.