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What High-Performing Brands Know About Sales and Service

Salesforce

But for consumer goods (CG) brands, which are increasingly challenged to beat margins and achieve profitable growth, aligning sales and service can reap huge benefits. It makes sense: Consumer goods sales and service teams both interact with customers, but often they do so separately. The result?

Service 52
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Customer-Led Growth in a Downturn Economy

Heinz Marketing

By Payal Parikh , VP of Client Services at Heinz Marketing When the economy slumps, businesses have a tough time keeping up with growth and making profits. In this blog post, we’ll explore why customer-led growth is a game-changer for businesses in a downturn economy. But you know what? And guess what?

Growth 103
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Customer Service Excellence – Be Exceptional

The 5% Institute

In today’s competitive business landscape, customer service excellence has become a crucial aspect of achieving long-term success. The way businesses interact with their customers can significantly impact their reputation, customer loyalty, and overall growth.

Service 52
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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Sales Pop!

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. This shift calls for a holistic approach to customer service, where every department in a company plays a distinct role in shaping the customer experience. Technology is vital to this transformation.

Service 59
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How CX transforms marketing from cost center to revenue engine

Martech

As CMOs, we’re constantly trying to balance driving growth with the fact that marketing is often seen as a cost center. While we won’t be diving into a step-by-step guide, you’ll learn proven, back-to-basics strategies to position CX as the foundation of your growth strategy. But what if we could change the narrative?

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B2B Sales Consulting – Unlock Your Growth

The 5% Institute

In today’s highly competitive business landscape, effective sales strategies and tactics are crucial for sustainable growth. B2B sales consulting plays a pivotal role in helping businesses achieve their sales goals and optimize their revenue generation process.

Consult 52
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Executive Sales – Growth Through Leadership

The 5% Institute

In the fast-paced world of business, successful sales strategies and effective leadership are critical to driving growth and achieving organizational objectives. In this article, we will explore the key aspects of executive sales and how it contributes to the overall success of businesses.

Growth 52