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Healthcare Plans and Providers Can Serve Patients Faster – Here’s How

Salesforce

One of today’s top challenges in healthcare is that providers and health plans alike are bogged down by disconnected systems. Health plans face this challenge regularly when working with new or existing providers, as network management involves many time-consuming administrative processes. Step 5: Empower providers.

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What Is an AI Agent For Small Business? 

Salesforce

But the right technology, like an artificial intelligence (AI) assistant, or agent, for small business, can make a world of difference. AI assistants use technologies like natural language processing (NLP) , machine learning, and predictive analytics to keep operations smooth. This is a real opportunity to enhance your decision-making.

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5 Myths About Autonomous Agents

Salesforce

It’s understandable to be confused about new and revolutionary technologies like autonomous agents. These are legitimate questions, and as with any new technology, there are some misconceptions floating around that might cloud your understanding of its potential. Will they really deliver value? What can and can’t they do?

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How AI Relationship Intelligence Boosts Medical Sales

Salesforce

Building strong relationships is the key to successful sales. In the healthcare and life sciences industries, those relationships have traditionally developed in person. Visits to a doctor’s office to hand out drug samples are more limited, as are “lunch and learn” sessions to explain the latest technology to staff.

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Proactive Customer Service: You Read My Mind, and Earned My Trust

Salesforce

Back to top ) Tools and technologies for proactive customer service The right technology is critical to proactive customer service. Its foundation is a unified system of tools and technologies to anticipate and satisfy customer needs. Emerging technologies such AI agents further enhance proactive customer service.

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What is an AI Copilot?

Salesforce

Take all of the generative AI technology you’ve come to know and love in apps like ChatGPT, Bard, and Einstein. Before the world of AI copilots, you’d first scan the client’s customer relationship management (CRM) record to check for any dietary preferences. Here’s the difference between now and then. That’s a type of copilot.

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What Is Business Development?

The 5% Institute

Customer Relationship Management (CRM) Maintaining strong relationships with customers is crucial for long-term success. Business development teams focus on nurturing existing customer relationships, enhancing customer experience, and identifying opportunities for upselling and cross-selling.