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Gartner segments key trends and disruptions into seven major categories, so you can begin to build strategic assumptions most relevant for your strategicplans. Ignoring or devaluing non-technology trends will only result in gaps in the strategicplanning process because your inputs are incomplete. Opportunities.
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This saves employees time, offers customers faster service, and provides more personalized interactions, all of which improves customer retention to drive the business. This leads to better service, marketing, and product recommendations for your customers.
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These may include: High-quality products or services. Weak customer service. Collaborating with strategic partners. Expanding product or service offerings. Yes, SWOT analysis can be applied to various industries and sectors, including retail, healthcare, technology, and services. Strong brand reputation.
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