Salesforce

MARCH 2, 2022

A few years ago, when I was working as a new physician in the San Francisco Bay Area, I joined a Meetup group focused on design and tech in the healthcare space. The group included representatives from all kinds of startups and healthcare entities with big, paradigm-shifting ideas. But healthcare is not flashy work. Read it now.

Healthcare 98

Healthcare Government Hospitality Technology 98

Martech

OCTOBER 12, 2021

Enterprise CDP ActionIQ announced today that it is available to the healthcare vertical, having completed the compliance audit for Health Insurance Portability and Accountability Act (HIPAA) Type 1 standards. Technologies are evolving at a faster rate to connect with customers in an ever-changing world. Why we care. Learn more here.

Healthcare 104

Healthcare Retail Represent Meeting 104

Salesforce

MAY 31, 2022

The more consumers trust in the healthcare organizations they interact with, the more likely they are to use their services. When patients use healthcare services more often, it means providers have more opportunities to encourage better behaviors that will improve their health. What drives trust in healthcare?

Healthcare 98

Healthcare Trust Pharmaceutical Service 98

Sales Pop!

APRIL 18, 2024

In the dynamic landscape of technology, innovation is not just a buzzword; it’s the driving force behind progress. One such revolutionary innovation that has been reshaping industries across the globe is blockchain technology.

Technology 52

Technology Technology Government Healthcare 52

Salesforce

AUGUST 24, 2021

The patient experience in healthcare has been permanently altered by the pandemic , and healthcare providers and health plans alike are finally prioritizing a friendly, customer-focused experience. . Learn more about the future of the patient experience in healthcare. Read The Customer Experience in Health Care report.

Healthcare 98

Healthcare Hospitality Appointment Technology 98

Salesforce

NOVEMBER 14, 2024

In today’s customer service, anticipating and meeting customer needs before they express them is the gold standard. While our research finds that 61% of service professionals say their organizations address issues proactively, only a third of customers agree! What you’ll learn: What is proactive customer service?

Trust 52

Trust Service Customers Appointment 52

Salesforce

NOVEMBER 21, 2022

But there are ways to make the healthcare platform better for patients, while also helping your organization save money. People expect a better experience from their healthcare provider — one that parallels what they receive from consumer brands like CVS or Amazon. Level up your healthcare tech. Download the report. 300 points.

Healthcare 52

Healthcare Appointment Referrals Technology 52

Salesforce

SEPTEMBER 30, 2021

One of today’s top challenges in healthcare is that providers and health plans alike are bogged down by disconnected systems. Salesforce allows us to provide better customer service interactions in a more cohesive way and predict how we should engage next. Reignite Better Provider Experiences and Expand Access to Care.

Healthcare 98

Healthcare Contract Networking Negotiate 98

Salesforce

DECEMBER 18, 2023

Think about what could happen if you don’t have a good handle on your field service assets. Enter asset service management, the process of effectively managing and maintaining physical assets in field service. Get the free report What is asset service management? Get the free report What is asset service management?

Service 59

Service Contract Manufacturing Objectives and Key Results 59

Salesforce

MARCH 9, 2022

This flexibility introduces challenges to the traditional landscape of information technology (IT), particularly with things like cybersecurity attacks and ransomware attacks becoming increasingly common. This is particularly true for our public sector partners who continue to deliver essential services to keep our government running.

Government 96

Government Technology Technology Healthcare 96

Sales Pop!

SEPTEMBER 6, 2021

The impact of technology on our lives is undeniable. Even the fact that you are reading these words right now is a testament to how technologically advanced our society has become. New technological inventions are constantly being used in fields like healthcare and science, and we all live better lives for it.

Technology 95

Technology Technology Healthcare Finance 95

Tibor Shanto

DECEMBER 6, 2021

His executive leadership, sales, and technology experience includes 17 years in Fortune 500 companies, and more than 20 years in middle market, small, and early stage firms. . Rick consults with executives, investors and boards of B2B technology, SaaS and technology enabled firms, as well as financial and professional services companies.

Healthcare 144

Healthcare Hospitality Management Consulting Manufacturing 144

Salesforce

NOVEMBER 8, 2024

By scaling services to deliver life-enhancing therapies to patients faster, AI for life sciences can help Pharma and MedTech companies boost efficiency and better support patients and healthcare professionals (HCPs) whether it’s during clinical trials or staying connected with patients to help improve treatment adherence.

Healthcare 59

Healthcare Hospitality Manufacturing Contract 59

Salesforce

JUNE 8, 2022

Field service safety can drive revenue, while preventing injuries during on-site visits. As a field service leader, safety is No. Safety in field service is paramount and transcends industries,” said Shilpa Ramaswamy, senior director, product management, Salesforce Field Service. This can lead to new business.

Service 98

Service Cross-sell Appointment Electricity 98

Salesforce

FEBRUARY 15, 2024

People are used to 24/7, personalized service. This has reshaped expectations, putting an onus on government organizations to match private sector services and experiences—so much so that 93% of respondents in Boston Consulting Group’s (BCG) third annual Global Trust Imperative 3.0 However, this is hard to accomplish alone.

Government 52

Government Technology Technology Healthcare 52

Martech

JANUARY 30, 2024

Advancements in data and technology are meant to make our lives easier. As your organization incorporates technological advancements, you must factor data security and privacy into your strategy — and that doesn’t just mean installing a firewall or avoiding suspicious emails. More technology. The solution to this data conundrum?

Trust 111

Trust Customers Healthcare Government 111

Salesforce

OCTOBER 29, 2021

Just as a well-designed foyer creates a welcoming feeling for guests, a thoughtful customer service experience creates positive associations with your business for customers. Clara Shih, CEO of Service Cloud, sat down with Berkus (who counts Oprah among his fans ) and Umesh Sripad, chief digital officer of IKEA U.S.,

Service 98

Service Electricity Customers Healthcare 98

Martech

JUNE 4, 2024

Older male, less educated, anti-technology in general. Healthcare, financial services and insurance are highly sensitive. One question Muhl’s research provokes is whether these enthusiasts and rejectors, these passives and pragmatics, have a clear understanding of the technology they’re expressing sentiments about.

B2C 106

B2C Healthcare Education Technology 106

Salesforce

OCTOBER 9, 2024

It’s understandable to be confused about new and revolutionary technologies like autonomous agents. These are legitimate questions, and as with any new technology, there are some misconceptions floating around that might cloud your understanding of its potential. Will they really deliver value? What can and can’t they do?

Pharmaceutical 118

Pharmaceutical Technique Transportation Healthcare 118

Martech

SEPTEMBER 16, 2024

I am the first generative AI chatbot for marketing technology professionals. There are many possibilities, depending on the human user’s industry and main objectives: Before we start, in addition to your other context, you lead marketing operations for an enterprise healthcare company that has an app. I am trained with MarTech content.

Healthcare 64

Healthcare A/B testing Appointment Campaign 64

Martech

APRIL 12, 2024

It employs specialized teams to handle regulated markets such as financial services. BlueConic For B2C and B2B companies with significant experience across consumer goods, retail/ecommerce, media and publishing, telecommunications and financial services sectors. Twilio Segment Twilio Segment serves both B2B and B2C organizations.

Customers 109

Customers B2C Healthcare Retail 109

Martech

MAY 15, 2024

We discussed the importance of being able to translate technology and break down silos in organizations, all while never losing sight of the customer. Q: How did you first get into marketing and technology? As technology has advanced, it’s become embedded, and it’s a part of marketing you can’t untie.

Healthcare 103

Healthcare Technology Technology Sports 103

Salesforce

SEPTEMBER 16, 2024

Whether that’s helping sales reps nurture leads, brainstorming campaign ideas for product marketers, or deflecting customer service calls, these purpose-built agents are focused on one specific job, and doing it exceedingly well. In healthcare, an agent could help patients identify the right doctor based on their symptoms, needs and location.

Healthcare 116

Healthcare Appointment Retail Campaign 116

Martech

OCTOBER 23, 2023

Our list of experts includes a wide range of voices that speak to the effects that new digital technologies have on organizations at all levels. As an advisor, he works with enterprises in industries experiencing a high degree of change, including healthcare, financial services and major airlines. LinkedIn: Daniel Newman (27.7K

Pharmaceutical 124

Pharmaceutical Healthcare B2C Strategize 124

Salesforce

AUGUST 7, 2024

Poor customer service is the number one reason customers leave. In our State of Marketing report, we found that 53% of customers expect companies to anticipate their needs, but only 33 % say most companies address service issues proactively. Measure, analyze, and adapt Proactive service isn’t a one-time fix.

Hospitality 105

Hospitality Customers Healthcare Transportation 105

Salesforce

DECEMBER 16, 2022

When it comes to meeting healthcare consumers’ expectations, health insurers have a lot of room to improve. Digitizing your healthcare contact center can greatly improve the member experience — while helping you save money. What do trusted healthcare organizations do differently? Connected Healthcare Consumer report.

Healthcare 52

Healthcare Contact Trust Technology 52

Pointclear

APRIL 14, 2011

billion healthcare information technology company with solutions and services that help physicians, hospitals and health plans operate more efficiently and profitably. Ingenix required a lead generation and lead nurturing team with specialized knowledge of the healthcare sector and experienced professionals who could.

Healthcare 56

Healthcare Lead generation Technology Technology 56

Martech

FEBRUARY 24, 2022

Consumers crisscross multiple online and offline channels, often from the comfort of their own homes, to research products and services and make informed purchase decisions. Key customers include Cardinal Web Solutions, Einstein Industries, Molina Healthcare, Slamdot, West Dermatology and Workshop Digital. Product overview.

E-commerce 98

E-commerce Healthcare Real Estate Appointment 98

Search Engine Land

SEPTEMBER 4, 2024

Healthcare brand: thriving amidst market disruption A healthcare brand – faced with a -10% YoY revenue decline and significant budget cuts – sought innovative solutions to maintain its market presence. This not only boosts ROI but also justifies the initial investment in technology.

Retail 74

Retail Healthcare Strategize Campaign 74

Salesforce

JUNE 10, 2022

For healthcare businesses that manage sensitive personal data, the stakes are high — especially as they make major inroads to digital transformation and adopt healthcare ecommerce. So how do organizations establish trust and make it a defining aspect of their healthcare ecommerce initiatives? Here’s how to make it happen.

Trust 96

Trust Healthcare Pharmaceutical Appointment 96

Salesforce

FEBRUARY 26, 2024

Take all of the generative AI technology you’ve come to know and love in apps like ChatGPT, Bard, and Einstein. These assistants will do the work of dozens of apps to help us build reports faster, craft customer service replies with relevant answers, draft sales emails, send flowers to our bosses, and more. But first, how do they work?

Healthcare 111

Healthcare Real Estate CRM Finance 111

Partners in Excellence

MARCH 11, 2024

For example CROs, CMOs, CFOs in general, industrial products, financial services, healthcare, professional services, process based, technology, SaaS, large enterprises, small businesses, start ups. When you start doing this, there is very little difference in the responses. the responses were remarkably un-nuanced.

Healthcare 121

Healthcare Drivers/motivators Engineering Presentation 121

Salesforce

AUGUST 1, 2022

That’s why Edima Elinewinga, chief technology officer at Zero to Three, is passionate about advocating for children. It works with the court system to reunite children with their families, for example, and advocates for daycare, family leave, and healthcare access. And it’s all using technology. It’s all part of their plan.

Technology 52

Technology Technology Healthcare Government 52

Martech

OCTOBER 1, 2021

MERGE offers a range of agency services, including strategy, performance marketing, creative and comms, to clients in healthcare, financial services and commerce. Perkuto will expand MERGE’s marketing operations offerings, bringing Marketo and Workato managed services to MERGE clients. It had technology.

Healthcare 110

Healthcare Consult Promote Clients 110

Salesforce

NOVEMBER 11, 2024

But the right technology, like an artificial intelligence (AI) assistant, or agent, for small business, can make a world of difference. Imagine having a digital partner that keeps your tasks on track, boosts your customer service, and makes daily operations smoother. It’s like having a customer service rep who’s always available!

Real Estate 59

Real Estate CRM Hospitality Retail 59

Martech

AUGUST 15, 2023

As a board member at Bayesian Health, he’s also involved in driving AI innovations for healthcare. followers) Greg Krehbiel A regular MarTech contributor , Greg is a self-employed consultant, mainly focused on CDPs but also offering a wide range of other marketing advisory and troubleshooting services. LinkedIn: Ben B l oom (2.5K

Healthcare 98

Healthcare Consult Follow-up Education 98

APACSMA

AUGUST 26, 2024

Leverage Data and Analytics Use data and technology to inform sales strategies, making adjustments based on insights from performance metrics and customer behavior. Developing targeted content for various sectors, such as healthcare and finance, to highlight industry-specific challenges and solutions.

Healthcare 52

Healthcare Finance Technique CRM 52