Remove Hospitality Remove Technology Remove X-functional
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Navigating the evolving martech landscape

Martech

One of the superpowers marketing professionals are expected to have is staying on top of the evolving marketing technology landscape. Have you ever been in a meeting and had someone turn to you and say, “What do you think about Product X?” In 2021, more than $35B in funding went to marketing technology companies.

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Why We Chose Salesforce vs. ServiceNow for Customer Service Management (CSM)

Salesforce

This was a huge shock — but as my company’s VP of global technical support, I quickly saw an opportunity to improve our technology. We looked thoroughly at five customer support management technologies. Our tiger team created a competitive matrix with the requirements for our new platform: Functionality. Implementation.

Service 69
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PODCAST 69: Structuring Your Organization Around Your Customer w/ Megan Bowen

Sales Hacker

Megan spent over a decade building and managing customer and revenue generation teams for leading technology companies, so when it comes to understanding how companies can structure their organization around the customer, she’s leading the pack. Sam Jacobs: We want to give you an opportunity to tell us, what is Managed by Q?

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Key Insights from Every Speaker of Elite Camp 2017

ConversionXL

Organize growth into a cross-functional team. audience → technology → browser/OS report. Great if context of use is important (Doctors at hospital). How digital transformation works: Strategy+engagement+innovation+technology+data&analytics = digital transformation. Value = ( knowledge + Skill ) x Attitude.

UX 85
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SaaStr Podcasts for the Week with Keith Rabois and Jason Lemkin

SaaStr

There are some companies that are technology companies that have to do work with them and do target them but that’s not the meat and potatoes of most companies. Those industries and the associated industries, hospitality, et cetera, I think are in for a very long non V-shaped recovery. X and it’s not [inaudible 00:20:29].

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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

But I would argue that fragility is really in the area of information technology, information access rather than in physical access because the goods and services exist. You need information technology for that and that’s what’s exciting about many of the things we’re doing and seeing in our customer community.

Price 75
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PODCAST 113: Secrets to Great Leadership During a Pandemic and Beyond with Barrett Boston

Sales Hacker

We provide human resources expertise, technology, benefits plans, and everything related to your people so that you can focus on your core business. But I was determined to do it and found a technology startup that was willing to give me a shot. Barrett Boston: TriNet is a public company. Went public a few years ago.

Finance 87