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Salesforce launches Agentforce for Retail

Martech

Salesforce announces the launch of Agentforce for Retail as well as Salesforce Retail Cloud with Modern POS. The news comes just prior to the National Retail Federation’s conference in New York. ” The new skills available include: Order management. Guided shopping. Appointment scheduling. Why we care.

Retail 125
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SAP to launch loyalty management solution for retailers

Martech

The news came at the NRF event in New York this week. Capabilities of the new solution include: Profiles connecting shoppers with a cloud-based loyalty wallet, supporting personalized targeting and real-time basket analysis. Dig deeper: SAP Emarsys launches AI Product Finder Email: Business email address Sign me up!

Retail 107
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Salesforce: AI will drive $61 billion in online Cyber Week sales

Martech

At the Salesforce World Tour in New York City this week, there were demonstrations of how a customer can interact, by voice, with a Saks Fifth Avenue AI agent to change an order and speed up delivery in the context of a natural conversation. ” Dig deeper: Salesforce launches Agentforce Mobile will play a larger role.

Retail 108
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How generative AI is improving customer experience and service calls

Martech

These advances in recent months build on years of AI development that customer service and experience company NICE has put into their experience software. The company unveiled generative AI use cases at this week’s NICE Interactions event in New York. Why we care. Enlighten Actions and Copilot features.

Service 112
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Perion launches cookieless identity solution

Martech

It identifies similarities between users and creates groups which are fluid with users continually moving between them (an example of a group would be consumers in New York who are reading entertainment content on an iPhone on a Saturday morning).SORT The post Perion launches cookieless identity solution appeared first on MarTech.

Launch 107
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Why digital brands like Netflix and Wayfair are betting on physical stores

Martech

Experience the brands premium customer service. By focusing on hands-on product interaction, personalized service through the Genius Bar and community-building events, Apple keeps physical retail at the core of its strategy seamlessly blending sales with brand engagement.

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2024 F&B Tech Startups You Need To Watch Out For

Sales Pop!

Keep reading below if you’re an avid foodie or an aspiring entrepreneur looking to launch your startup one day. They employ artificial intelligence (AI) and robots to streamline the preparation processes within the food service and production industry. Lunchbox Lunchbox is a startup in New York City that was founded in 2019.