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Salesforce launches Agentforce for Retail

Martech

Salesforce announces the launch of Agentforce for Retail as well as Salesforce Retail Cloud with Modern POS. The news comes just prior to the National Retail Federation’s conference in New York. Saks Fifth Avenue and SharkNinja are among the brands testing Agentforce in a retail context. Processing.

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SAP to launch loyalty management solution for retailers

Martech

A new loyalty management solution aimed at retailers and CPG brands will be released by SAP in the second half of 2025. It also entered the agentic space on behalf of retail, with a shopping assistant AI agent, made to integrate with any ecommerce storefront, that will be generally available in the first half of 2025. Why we care.

Retail 105
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The top ecommerce trends from record-breaking Amazon Prime Day 2024

Martech

retail sites across 18 product categories. Although the event is hosted by ecommerce giant Amazon, other chain stores and specialty retailers ran concurrent promotions. If they don’t, retailers may risk losing out as shoppers will go elsewhere.”

Retail 119
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Peak PPC season is coming: 5 tests to run now

Search Engine Land

In retail, that will fire up in October (probably earlier than ever this year). If demand is relatively low, you’re not running aggressive promotions and direct response is relatively soft, it’s a particularly good time to test up in the funnel. Dig deeper: 3 tips for using promotions and discounts in paid search 4.

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Inside Amazon One: The Pay-by-Palm Technology Everyone is Talking About

Sales Pop!

The ecommerce giant is always striving to improve their customer service, a case in point is Amazon One, which was launched in 2020 with the sole purpose of making everyday activities effortless. Now, the retail giant took things further with Amazon One. The retail giant did place a one-year ban on the sale.

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Discounts and election fatigue: What to expect for the holidays

Martech

A closer look at Amazon’s October promotion shows a silver lining, however. Despite extreme weather in the Southeast this month, promotions in the U.S. retailers saw a 5% decline in sales. competitors, who held promotions the same week. Retailers weren’t driving the same traffic or purchases as they did last year.

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Is it time to rethink your Google Ads strategy?

Search Engine Land

For many B2C retailers, this approach works well. The client understood the importance of launching (or relaunching) a new product category. With all of these account changes, we built a strong foundation from which we could not only launch and promote this new product category but also scale all product lines into the future.