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It also gives them a great opportunity to ask questions and learn how you would like them to navigate certain objections and other roadblocks they may come across throughout new client acquisition and beyond. This exercise would help your sales reps familiarize themselves with common objections on the job and learn how to deal with them.
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Ignore one and you’ll relinquish potential marketshare to competitors. Objection Handling. Reluctance, objections, complaints and outright rejection are so common in sales that any salesperson who lacks grit and the ability to roll with the punches will soon be out of the game. Consumer behavior is changing.
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