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The Ultimate Guide to Objection Handling: 40 Common Sales Objections & How to Respond

Hubspot

To be successful, reps must learn how to both discover and resolve these objections. What Is Objection Handling? Objection handling is when a prospect presents a concern about the product/service a salesperson is selling, and the salesperson responds in a way that alleviates those concerns and allows the deal to move forward.

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How Would You Sell If You Weren’t “The Salesperson?”

Partners in Excellence

They don’t know anything about their questioning technique, they haven’t been schooled in objection handling, they aren’t trying a cool closing technique. Or a manufacturing manager looking to change the manufacturing process.

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Language, Words And Mindsets

Partners in Excellence

We learn as programmers, engineers, financial, manufacturing, operations, HR and other functions, that if we are to communicate effectively with each other, we have to learn the languages, functions/processes of those that we are trying to communicate with. The mindset of the customer is oriented around their businesses, goals, objectives.

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How Do I Find The Best Salespeople?

Partners in Excellence

The solutions his company develops address very complex issues in “manufacturing.” ” We went through a discussion of the level of expertise in manufacturing, the need to really understand their manufacturing processes, metrics and drivers. The CEO had been a VP of Manufacturing at a large company.

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The Importance Of “Flow” In Selling

Partners in Excellence

While optimizing each step was important, the governing design principle for effective manufacturing processes was the flow of the entire line. When this was done, the manufacturing process was suboptimized. Alternatively, WIP might build up after one manufacturing step.

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Are “Traditional” Selling Skills Even Relevant Anymore?

Partners in Excellence

Internal teams don’t think in terms of “objection handling,” but they have skills at resolving differences of opinions, contention/conflict within their own organizations. What if we mixed different disciplines/functions/points of view in the same training programs.

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How “Sales-speak” Limits Us

Partners in Excellence

They also have tools like income statements, balance sheets, cashflow statements, budgets that help them look at or model various situationsLikewise, engineers, programmers/IT, manufacturing people, HR, and others have their own language. We also have endless acronyms, ARR, CLV, ABC, and so forth. ” But here’s the problem.