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Sales Pipeline Radio, Episode 254: Q & A with Marne Reed @MarneReed

Heinz Marketing

Marne: It started for me actually when I knew that I wanted to move to Montana. And Montana was not known as this high-tech sexy place, it’s farming and ranching. And sales wants the field support. They need the sales support. How does that, how do you do that organically? How do you do that?

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Customer Pain Points: How to Identify Them and Solve Common Problems

Salesforce

Doing additional research can shed more light on the situation, including asking your sales support and IT teams — teams that nurture and support customers daily — for their perspective. Is it a new, one-off problem, or something more endemic to the company’s history? Your customer won’t always have all the answers.

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What Is a Deal Desk?

Salesforce

Make it easy to communicate Offer multiple communication channels and sales enablement resources to help sales teams effectively utilize Deal Desks. For example, a dedicated sales-support Slack channel offers quick answers, while an announcement channel keeps updates and process changes centralized.

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