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The SDR Career Path: A Scalable Approach to SDR Development

Salesforce

They identify potential customers, present product or service offerings, negotiate contracts, and ensure customer satisfaction. The sales role involves closing deals and meeting sales objectives through effective communication and understanding prospect and customer needs. Objection handling assessment 3.

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How to Win More Customers with Conversation Intelligence

Salesforce

They can identify areas for improvement, such as developing better talk-listen ratios (how much a seller spoke versus the prospect) or objection handling, which can help enhance the seller’s performance. Finally, use the library to onboard and train new hires and for coaching your sales team.