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The information is used for call summaries, which can be automatically entered into a customer relationshipmanagement (CRM) system and shared with sales leadership and other teams. Then, organize the library by specific skills and create playlists of calls for each category, such as price negotiation or handling negative feedback.
Some customer relationshipmanagement (CRM) tools use generative AI to help sales teams personalize their content. Whether your presentation is in-person or virtual, actively listening to your audience is non-negotiable. Hands-on research with time-saving AI can be a winning combination.
Tools like Agentforce provide personalized sales role-plays that help reps refine their pitching, objection handling, and negotiation skills. Negotiate price with decision-makers If you want to increase sales, you need to get better at closing and that starts with strong negotiation skills.
Territory sales managers are typically focused on a few large, high-priority accounts. They use customer relationshipmanagement (CRM) software — typically equipped with AI and automation tools — to schedule calls, update customer and lead details, and keep track of outreach.
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