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The data points can include demographics, engagement history, content consumption, and other buying signals (requesting a demo, asking about pricing, or attending an event). Objectionhandling The process of addressing potential customers’ concerns or hesitations during sales.
After extracting information like pricing or competitor mentions from a sales team’s voice (written) or video sources (video calls), conversation intelligence supplies insights like meeting summaries or trend identification. Then, it provides them with insights to help drive sales growth.
Tools like Agentforce provide personalized sales role-plays that help reps refine their pitching, objectionhandling, and negotiation skills. Negotiate price with decision-makers If you want to increase sales, you need to get better at closing and that starts with strong negotiation skills.
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