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Here’s an example of what a scorecard like this might look like: Quota Milestones Mastered Skills Level 1 12 meetings/mo 1. Objectionhandling assessment 3. Attain quota faster and speed up sales ops Learn how Sales Performance Management helps you connect customer data to sales planning and execution. Learn more
Objectionhandling The process of addressing potential customers’ concerns or hesitations during sales. Using objectionhandling , sales reps can navigate objections by listening actively, empathizing with the prospect’s needs, providing data and social proof, and reframing the objection with a solution.
They can identify areas for improvement, such as developing better talk-listen ratios (how much a seller spoke versus the prospect) or objectionhandling, which can help enhance the seller’s performance. Input custom keywords for your objectives and measure how your team is tracking.
With 64% of sales reps expected to miss quota this year and 85% having fallen short last year, businesses can no longer rely on traditional sales tactics alone. Tools like Agentforce provide personalized sales role-plays that help reps refine their pitching, objectionhandling, and negotiation skills.
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