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Demos, objectionhandling, closing. Earning repeatbusiness/referrals. In the modern sales floor, sales representatives interact, share goals, and work together with their peers from business development, account management, sales ops, marketing, finance, and other teams. Lead generation. Lead qualification.
This includes developing effective communication skills, active listening, persuasive negotiation, objectionhandling , and relationshipbuilding. By analysing sales data, businesses can identify trends, understand customer preferences, and make informed strategic decisions.
Sales professionals should focus on understanding customer needs , buildingrelationships, and effective communication. Training programs , workshops, and mentoring can enhance sales skills such as negotiation, objectionhandling, and product knowledge.
Skim through your organization’s knowledge base to understand different customer engagement scenarios and how real salespeople actually solved pain points, handled complaints, closed deals, and generated repeatbusiness. . ObjectionHandling. Follow-up/RepeatBusiness/Referrals. Prospecting.
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