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The Monday Morning Breakfast For Champions Podcast – Episode 51 – Richard D. Janezic

Tibor Shanto

Rick consults with executives, investors and boards of B2B technology, SaaS and technology enabled firms, as well as financial and professional services companies. His board service has included: RIS; Mequon Community Foundation (chair and director; eInnovate (chair and director); Milwaukee Technology Academy; and NSPC. .

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Unlocking customer loyalty: 5 core motivations powering personalized marketing

Martech

Simplicity and ease of use To drive consumer adoption, brands must ensure their products and services are easy to understand and use. Financial services has many overly complex rules, regulations and ways of interacting with companies. Unfortunately, Iqram forgot his wallet in Pennsylvania.

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Success and Risk Taking - Are Your People Failing Enough?

Anthony Cole Training

Doug: Doug had been working on an insurance account in eastern Pennsylvania. He had an engagment for a year and at the end of the year the client told him that his services where no longer needed. Steve was a senior executive and partner in a financial services firm in one of the country's top 30 metropolitan areas.

Clients 176
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Doubling Down: Satya Patel, Partner at Homebrew

SaaStr

Prior to Homebrew, Satya was VP Product at Twitter, building and leading the Product Management and User Services teams. Satya’s education is memorialized by a BS in Finance and a BS in Psychology from The University of Pennsylvania. Satya joined Google in 2003 and was responsible for AdSense product management and partnerships.

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Are Your Sales People Failing Enough?

Anthony Cole Training

Doug: Doug had been working on an insurance account in eastern Pennsylvania. He had an engagement for a year and at the end of the year, the client told him that his services were no longer needed. Steve was a senior executive and partner in a financial services firm in one of the country's top 30 metropolitan areas.

Sales 133
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How Speech Analytics Can Improve the Contact Center Experience

Pointclear

If you’ve ever called a customer service department for help, you’ve probably heard the message: “Your call may be recorded for quality assurance.” Blue Cross of Northeastern Pennsylvania wanted to learn why its customers were calling. ” Perhaps you’ve wondered, what happens to those call recordings?

Contact 81
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Inside Sales Power Tip 125 – Grit

Score More Sales

You can take the Grit Survey created by the University of Pennsylvania to get your Grit Score. The funny thing about it is that we really don’t know a lot on how you get or build grit. Three things you can do to learn about your level of grit and how to be more successful: . https://sasupenn.qualtrics.com/SE/?SID=SV_06f6QSOS2pZW9qR.