Sales Gravy

AUGUST 22, 2024

On this episode of The Sales Gravy Podcast, Jeb Blount sits down with sales coach Cheryl Parks to discuss how she used skills like resilience, empathy, adaptability, relationship-building, continuous learning, and goal-setting to enhance sales performance. Trust and rapport can lead to repeat business and valuable referrals. -

Pitch 98

Pitch Repeat business Referrals Drivers/motivators 98

A Sales Guy

JULY 25, 2014

Everything that happens after your customer says “yes” is what separates sales leaders from the rest of the pack. Unfortunately, this is where many salespeople drop the ball, losing additional opportunities and referrals as a result. Once a sale is made, salespeople can easily be intimidated by customer complaints.

Follow-up 137

Follow-up Referrals Commission Strategic planning 137

Sales Pop!

NOVEMBER 9, 2023

In today’s digital age, many businesses have neglected the power of word-of-mouth marketing and the value of their existing network of clients, past clients, referral partners, family, friends, leads, and lost prospects. That’s why it’s so important to nurture your audience and stay in touch with them.

Referrals 130

Referrals Gaming Repeat business Trust 130

Heinz Marketing

AUGUST 22, 2022

Empathy is also important in sales. Establishing empathy early with a client can also help down the road, as it can take some of the challenges out of post-sales engagement. This connection can lead to repeat business and referrals. How to Close the Empathy Gap. The empathy gap is where our bridge needs to go.

Repeat business 121

Repeat business Service Referrals Closing 121

A Sales Guy

JANUARY 25, 2014

Early in my sales careeer, I was so excited to finally announce my first sale. Pressure had been on me to prove myself as the new sales representative. The best lesson ever learned was when I heard the Sales Director, the one who had been pressuring me say, “You did the right thing. Elinor Stutz, CEO of Smooth Sale.

Clients 115

Clients Prospecting Repeat business Referrals 115

Miller Heiman Group

JUNE 4, 2019

It’s a buyers market, even in B2B sales. One way that sellers can work on improving buyer perception and exceeding those expectations is to consider the role that service plays in B2B sales. Sales sells the first deal; customer service helps sell every deal thereafter. Customer Loyalty: The Secret to Success.

Service 96

Service Customers Repeat business Referrals 96

Engage Selling

JUNE 13, 2015

They will encourage repeat business and increase profits from referrals. For the most part I have had nothing but extraordinary service while in the UK. These hotel and taxi practices are not difficult to replicate nor are they expensive to implement. Why aren't more service providers catering to customers in this way?

Referrals 79

Referrals Repeat business Service Customers 79

Hubspot

JUNE 12, 2023

Welcome to "The Pipeline" — a new weekly column from HubSpot, featuring actionable advice and insight from real sales leaders. Time is a precious resource in sales — the efficacy of your sales process, whether a deal winds up closed-won, and virtually every KPI used to gauge your performance all hinge upon how effectively you spend yours.

Teamwork 92

Teamwork Referrals Sales Cold Call 92

Martech

SEPTEMBER 18, 2024

It’s about building lasting relationships that result in repeat business and customer loyalty. Focusing on CX drives key revenue metrics like customer lifetime value (CLV) and referral rates. This means working closely with sales, customer service, product teams and every other department that impacts the customer journey.

Engineering 111

Engineering Drivers/motivators Repeat business Referrals 111

ConversionXL

NOVEMBER 27, 2018

While a short-lived experience, a thank you page reaches visitors while they’re still just a click or two away from a sale ; a confirmation page places added steps between a recent converter and another conversion. Should you have waited for a sale? Note: If you’re delivering the item via email (e.g. Did you make the right choice?

Cross-sell 133

Cross-sell Hospitality Referrals Real Estate 133

RAIN Group

OCTOBER 17, 2018

Word of mouth, repeat business and referrals used to be enough to maintain a thriving sales organization. This piece originally appeared in the August 2018 edition of Independent Agent magazine and is reprinted here with permission.

Pipeline 73

Pipeline Meeting Repeat business Referrals 73

Partners in Excellence

JANUARY 6, 2019

“Lazy” sales people are among my favorites–let me qualify that. “Lazy” sales people who always make their goals are among my favorites. “Lazy” sales people, or at least those who seem to accomplish a lot with minimum effort have broken the code. Lazy sales people take short cuts.

Repeat business 94

Repeat business Referrals Pipeline Meeting 94

Hubspot

DECEMBER 21, 2018

Sales statistics. He also includes impressive sales statistics to boost his credibility. Favorite line : A high-touch broker known for his extensive market knowledge and his unmatched devotion to clients, Rene's success is based almost exclusively on positive referrals. Connection to the area you're selling in. Brendan Bartic.

Real Estate 99

Real Estate Clients Territory Referrals 99

Martech

OCTOBER 4, 2023

Multichannel relies on multiple sales channels with independent strategies and often isolated data. Enhanced customer experience: By tailoring interactions and content, brands can improve the overall shopping experience and encourage repeat visits.

Non-Profits 115

Non-Profits Customers Repeat business Referrals 115

Adaptive Business Services

SEPTEMBER 29, 2021

Let’s say that you won that sale despite your best efforts to lose it. You made the sale, but … you don’t have a customer that will buy from you again, without getting bids, and the one who will willingly refer you to others. . Even worse, this sale gets you nothing more than this sale. Repeat business.

Repeat business 77

Repeat business Referrals Technique Trust 77

The Sales Hunter

MAY 24, 2019

Watch this 7-minute video interview I had with business growth coach and sales strategist, Meridith Elliott Powell: [link]. The salesperson or company with a high level of credibility always benefits from referrals and repeat business. Copyright 2019, Mark Hunter “The Sales Hunter.” Sales Motivation Blog.

Process 66

Process Repeat business Referrals Sales 66

Salesmate

MARCH 17, 2020

You also have a reliable team of sales professionals. You are gearing up to launch your product’s sales process. You realize that your sales process and other operations can improve tenfold. You realize that your sales process and other operations can improve tenfold. As B2B sales have multiple stakeholders and steps.

Process 125

Process Objectives and Key Results CRM Sales 125

Martech

MARCH 19, 2024

Furthermore, Sales and Marketing, combined, was flagged as one of four functional groups likely to deliver 75% of that value. The technology can be used to generate more leads, increase revenue and drive repeat business or loyalty. Padgett cited a recent McKinsey report that projected genAI will contribute up to $4.4

Customers 113

Customers Campaign Repeat business Referrals 113

Hubspot

MARCH 12, 2018

Where Sales Prospecting Went Bad. I'm not sure where sales prospecting went bad. My theory is that someone applied some math to this whole prospecting sales funnel-y thing and realized that spam is actually a decent prospecting method. This sad state of affairs is fully the fault of sales leaders -- including myself.

Prospecting 101

Prospecting Referrals Sales Up-sell 101

Adaptive Business Services

NOVEMBER 4, 2020

I could stomach losing if, and only if, I could look at myself in the mirror and say … “You did 100% of everything that you could to win this sale.”. The only thing that is worse than losing the sale is “what if?” Ultimately it comes down to doing your job, putting 100% effort into every sale, and never becoming complacent.

Repeat business 71

Repeat business Referrals Sales Education 71

ClickFunnels

NOVEMBER 27, 2022

It’s also an effective way to capture leads and encourage repeat business. Referral Request. ” It’s simple and effective — by asking for referrals from your past clients, you can grow your email list as well as bring in more leads for your business.

Real Estate 130

Real Estate Referrals Click Through Rate Clients 130

Veloxy

AUGUST 31, 2023

You’re not the only outside sales rep feeling that way. This article doesn’t list every outside sales strategy under the sun. These are tactics that have helped outside sales professionals grow their pipeline by 300% in one month. Here’s a mentality that top-tier outside sales gurus have.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Partners in Excellence

APRIL 6, 2017

I believe in sharp, rigorous execution of those processes in driving sales effectiveness and performance. Sales people promoting the old “Hail and Hearty,” sales is all about relationships and “when the going gets tough, the tough take a customer to lunch/golf,” have been somewhat abhorrent to me.

Assembly Line 77

Assembly Line SQL Trust Sales 77

Adaptive Business Services

JUNE 12, 2024

If you are in sales, you know that it’s crowded out there. It’s easy and it has little to do with the conventional sales process. You may be in sales but you are also a customer. You got my business today but there is nothing that says that you will be awarded that in the future. You made a sale but not a customer.

Sell 77

Sell Repeat business CRM Referrals 77

The 5% Institute

JULY 7, 2023

In today’s competitive business landscape, driving sales is essential for the success and growth of any company. This article explores various techniques and approaches that can help businesses drive sales and achieve their financial goals.

Drivers/motivators 52

Drivers/motivators Referrals Objectives and Key Results Repeat business 52

Sales Hacker

JANUARY 11, 2018

At first glance, project managers and sales professionals don’t seem to have much in common. Budget-conscious, time-crazed and snoopier-than-normal, the stereotypical project manager seems, at most, a very distant cousin of the freewheeling, outgoing and glib sales practitioner. What You Get When Sales Is Managed Like A Project.

Cold Call 107

Cold Call Objection handling Technique Pipeline 107

Adaptive Business Services

JANUARY 24, 2024

Dating back to 1977, my entire career was as a B2B sales rep or I was managing a B2B sales team. Ask a sales rep what they will close this month and, without some intensive research, they may be hard pressed to give you an answer. Focus on those prospects who are most likely to do business with us. Predictable revenues.

CRM 71

CRM Commission Territory Repeat business 71

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Sales 143

Sales Technique Objectives and Key Results Non-Profits 143

Adaptive Business Services

JUNE 16, 2021

If you are thinking that losing the sale is the worst feeling … evahh, you would be wrong. Still, I would need to look closely at each component of my sales process. . The post The Worst Feeling in Sales appeared first on Adaptive Business Services. Sure, losing is bad but what’s even worse is …. Yeah, that really sucks.

Sales 71

Sales Repeat business Referrals Clients 71

Adaptive Business Services

APRIL 24, 2024

I can train product knowledge and sales skills. This is often a challenge with seasoned sales reps. I will assume that what I see during the interview process I will also see during training, how they will work with potential clients, and what will be their ability to earn repeat business and referrals. Long list.

CRM 77

CRM Repeat business Referrals Clients 77

Sales Hacker

APRIL 30, 2018

To see what selling on steroids looks like, check out companies with the best sales enablement strategies. You’ll discover a lively place, with a lot of things — like revenue, productivity, and win rate s — going up, and a lot of things — like speed to revenue, sale cycle period, customer churn, and staff attrition rate — going down.

Non-Profits 101

Non-Profits Profit margin Quota Sales 101

Openview

APRIL 20, 2018

It’s another to generate sales wins. Too many sellers rely too heavily on inbound leads, referrals, and repeat business. However, there often isn’t enough of these to go around to allow you to reach your overall sales target. Unfortunately, many sellers don’t even believe that cold meetings result in sales.

Meeting 65

Meeting Repeat business Referrals Sales 65

Hubspot

FEBRUARY 5, 2020

Customer experience is now the main factor driving referrals, sales and lifetime value. Because of that, your customer needs to be at the center of your entire business. We're now able to see the source where leads come from, when they convert to an opportunity and when they change towards a sale down the road," says Skirmante.

Click Through Rate 101

Click Through Rate Launch Repeat business Pipeline 101

Adaptive Business Services

DECEMBER 15, 2021

We can go round and round discussing all of the elements in the sales process and the importance of each. Instead, let’s talk about being different and, if you are perceived by your customer as being just that, your sales will increase dramatically. Make more sales. All five steps come down to this. That would take some time.

Process 77

Process Sell Repeat business Referrals 77

Search Engine Land

FEBRUARY 14, 2024

Let’s delve into how SEO strategically aligns with the five stages to enhance the online shopping experience and boost sales. These strategies elevate visibility through search engines, social media, and referrals, laying a robust foundation for a successful buyer’s journey. Business email address Subscribe Processing.

Customers 91

Customers Referrals User Experience B2B 91

Adaptive Business Services

DECEMBER 20, 2017

Simply put, a sales process defines the steps in a sale that are proven to work so that this success can be consistently replicated. The National Association of Sales Professionals defines sales process this way …. ” Speaking of referrals, we all love them but, how many of us are really adept at securing them? .”

Process 54

Process Sell Referrals Cold Call 54

Martech

JUNE 1, 2022

This makes an engaged audience highly valuable for your business because it contributes to your sales revenue. This can be achieved through referrals and targeted advertising. Since new customer acquisition costs can be high, getting repeat business from current customers is a relatively cheaper alternative.

High impact 111

High impact Campaign Niche Repeat business 111