Adaptive Business Services

OCTOBER 30, 2024

Exceeding customer expectations … say hello to repeat business and referrals. Exceeding expectations is the only acceptable outcome … Not meeting customer expectations … say buh bye. Meeting customer expectations … you may have made the sale but you did not make a customer.

Sell 62

Sell Angle CRM Repeat business 62

Sales Pop!

DECEMBER 7, 2023

By building strong relationships, salespeople can increase customer loyalty and generate repeat business. This involves understanding their needs, providing exceptional service, and fostering trust. Effective Communication Prompt and effective communication is crucial in both bartending and sales.

Repeat business 162

Repeat business Promote Sales Price 162

Search Engine Land

JULY 16, 2024

These programs aren’t just about rewarding repeat business — they’re strategic tools that cultivate lasting relationships with customers, fostering a sense of connection and value.

Cross-sell 72

Cross-sell Drivers/motivators Strategize Promote 72

Sales Pop!

AUGUST 29, 2024

This attention to customer satisfaction ensures repeat business and elicits positive word-of-mouth referrals. They ensure they honor commitments and provide customers with the necessary follow-up for successful post-sales support.

Construction 130

Construction Repeat business Referrals Strategize 130

The 5% Institute

NOVEMBER 25, 2020

They close sales a lot easier, and often win repeatable business. By doing so, you’ll close sales a lot easier, and win repeatable business. Either they’re mediocre and operate without structure, or they have a mindset of making a quick, short term sale – sometimes without the client’s best interests in mind.

Objectives and Key Results 145

Objectives and Key Results Repeat business Sales Clients 145

Heinz Marketing

JANUARY 25, 2022

The most successful B2B companies carefully optimize their customer retention and re-engagement strategies to focus on reducing churn and growing repeat business. Gaining repeat business is all about what you do throughout the entire customer experience. Before, during, and after the sale.

Growth 109

Growth Customers Repeat business Cross-sell 109

SaaStr

MAY 5, 2024

Dear SaaStr: what are your thoughts on incentivizing reps to handle repeat business vs focusing solely on new business with an account management team for repeats (when you are still under $10m)? Basically, automate it as much as possible.

Finance 112

Finance Repeat business Account management Sales 112

Heinz Marketing

AUGUST 22, 2022

This connection can lead to repeat business and referrals. If you want your business to be successful, start by developing empathy for your customers. And when customers feel like they are being treated with empathy, they are more likely to become loyal and provide repeat business repeat. Conclusion.

Repeat business 121

Repeat business Service Referrals Closing 121

Martech

SEPTEMBER 18, 2024

It’s about building lasting relationships that result in repeat business and customer loyalty. It creates an engaging, personalized experience that drives repeat business and loyalty. Imagine the same effect across hundreds, even thousands, of customers. CX isn’t just about making customers happy.

Engineering 113

Engineering Drivers/motivators Repeat business Referrals 113

Salesforce

AUGUST 22, 2024

This not only enhances customer satisfaction but also fosters loyalty and drives repeat business. AI can also personalize the customer experience by providing real-time updates on order status, predicting customer needs, and offering tailored recommendations.

Repeat business 52

Repeat business Technology Technology Service 52

Understanding the Sales Force

JANUARY 9, 2024

We brought Dinger back to the Vet to confirm our fear, and today’s article discusses a topic I don’t often write about, repeat business. In Baseline Selling terms, most salespeople start their repeat business conversation at 3rd base but she did what salespeople should do and started at 1st base.

Repeat business 80

Repeat business Price Conversion Sell 80

Sales Pop!

DECEMBER 28, 2023

Trust, in turn, is a powerful catalyst for business growth, fostering loyalty and repeat business. When customers perceive that you genuinely care about their success, it establishes a foundation of trust.

Repeat business 130

Repeat business Trust Growth Conversion 130

Sales Pop!

FEBRUARY 27, 2024

By delivering tailored interactions and swift assistance, businesses ensure a seamless and positive experience for customers, fostering trust and repeat business. Scalability: As businesses expand, they require scalable systems to accommodate growth.

Non-Profits 130

Non-Profits Legal Repeat business Growth 130

Engage Selling

JULY 4, 2012

Organizations should also develop a genuine interest in clients business and have a commitment from every department to provide a great customer experience. Providing rewards for repeat business is also a great way to motivate your employees.

Customers 74

Customers Repeat business Drivers/motivators Clients 74

A Sales Guy

JANUARY 25, 2014

When you truly believe that not only will you enjoy the monetary reward from the sale but also working with the individual or company, then you will be on the path headed for repeat business, referrals and testimonials, or, the Smooth Sale! _. Elinor Stutz, CEO of Smooth Sale. www.smoothsale.net.

Clients 115

Clients Prospecting Repeat business Referrals 115

Sales Gravy

AUGUST 22, 2024

Trust and rapport can lead to repeat business and valuable referrals. - Trust and rapport can lead to repeat business and valuable referrals. - Be willing to experiment with new approaches and adjust based on results. Build Strong Relationships: Invest time in fostering positive relationships with clients and colleagues.

Pitch 98

Pitch Repeat business Referrals Drivers/motivators 98

Sales Pop!

NOVEMBER 9, 2023

When you nurture your audience and provide value to them, you’ll be more likely to generate more referrals and repeat business. Farming is a long game, but it’s a game worth playing. Here are a few additional tips for farming your audience: Segment your audience. Not all of your audience members are created equal.

Referrals 130

Referrals Gaming Repeat business Trust 130

Engage Selling

JUNE 13, 2015

They will encourage repeat business and increase profits from referrals. For the most part I have had nothing but extraordinary service while in the UK. These hotel and taxi practices are not difficult to replicate nor are they expensive to implement. Why aren't more service providers catering to customers in this way?

Referrals 79

Referrals Repeat business Service Customers 79

Martech

NOVEMBER 3, 2021

What’s more, brands need to know what those who convert do post-purchase–this information helps companies win repeat business and encourage customer advocacy. These questions aren’t easily answered, but customer journey analytics tools do just that.

E-commerce 109

E-commerce Customers Repeat business CRM 109

A Sales Guy

JULY 25, 2014

You can be awesome in a sales presentation, and you can be a great closer, but it is considerably more difficult to get repeat business and referrals if you don’t excel in the subtle art of follow-up after the sale. ———————————-. By Kelly Riggs.

Follow-up 137

Follow-up Referrals Commission Strategic planning 137

The Sales Hunter

FEBRUARY 7, 2013

What companies found out when they use ½ price coupons to get new business is you may create trial business, but the trial will rarely if ever turn into repeat business. The fall of Groupon, Living Social and other coupon sites is living proof. Don’t cut your price to create new customers.

Price 94

Price Customers B2C Repeat business 94

Sales Pop!

FEBRUARY 23, 2024

Following up, addressing post-sale concerns, and ensuring customer satisfaction are vital for fostering loyalty and repeat business. Post-sales support: The role of sales doesn’t end with the closing of a deal.

Service 147

Service Customers CRM Campaign 147

Martech

FEBRUARY 12, 2024

The end goal is increased brand awareness, customer loyalty, higher order values, more frequent visits and repeat business. Ultimately, this approach enhances the effectiveness of your performance marketing efforts.

Relationship building 115

Relationship building Repeat business Campaign Strategize 115

Martech

AUGUST 2, 2021

A better customer experience directly affects the success of your business: increasing sales, improving revenue, and ensuring high-value, repeat business. But did you know, the onsite search function – where customers search your site for terms, products, or services – plays a significant role in customer experience?

Customers 104

Customers Repeat business B2B Engineering 104

Sales Pop!

FEBRUARY 15, 2024

Incentivize Sales to Boost Customer Loyalty Encouraging repeat business is just as important as attracting new customers. Implement features like guest checkout, save cart, and easy form-filling with autofill options. The smoother the process, the higher the chances of converting carts into purchases.

Profit margin 130

Profit margin Click Through Rate Promote Repeat business 130

Salesforce

OCTOBER 2, 2024

This follow-up can help solidify the relationship and encourage repeat business. Your team can check that customers are happy with their purchase, provide care tips, suggest complementary products, or thank the customer for their purchase. Back to top.

Retail 52

Retail E-commerce Promote Technology 52

Hubspot

DECEMBER 5, 2011

But while consumers are obviously finding daily deal sites valuable, businesses are divided on whether using them as a promotional tool is truly effective. In fact, 82% of businesses are unsatisfied with the amount of repeat business they generate after running a Groupon deal.

Repeat business 78

Repeat business Promote 78

Salesforce

JANUARY 17, 2025

Customers are the lifeblood of a healthy commerce business, so the need to attract new shoppers is a constant, and keeping shoppers happy to grow lifetime value is a big deal. Customer satisfaction is the name of the game and can result in reliable repeat business. Here we have defined the ideal state for a commerce business.

Growth 52

Growth High impact Repeat business Promote 52

SaaStr

JANUARY 27, 2021

” Of course you do — if you have any sort of repeating business. The effort here almost always is extremely dilutive of your time and resources. “I don’t need a real VP of Marketing … Yet.” Don’t hire some junior marketing person that can’t really get you more leads. That can own it.

Repeat business 139

Repeat business Engineering Pitch Closing 139

Martech

NOVEMBER 2, 2023

This synergy leads consumers to trust, triggering long-term brand equity, new customers and repeat business. This means that even if that content is an ad, it’s targeted precisely to reach the consumer when they need it, not when it’s interrupting them.

Repeat business 123

Repeat business Trust Start-ups Market share 123

RAIN Group

OCTOBER 17, 2018

Word of mouth, repeat business and referrals used to be enough to maintain a thriving sales organization. This piece originally appeared in the August 2018 edition of Independent Agent magazine and is reprinted here with permission.

Pipeline 73

Pipeline Meeting Repeat business Referrals 73

Salesforce

SEPTEMBER 7, 2023

And with nine out of 10 people choosing to do repeat business based on positive experiences with a company, you want those experiences to be personal, memorable, and secure. No data strategy is complete without AI because this technology is at the heart of creating personalized, secure brand experiences people trust.

Government 115

Government Repeat business Trust Technology 115

Sales Pop!

DECEMBER 15, 2021

They tend not to waste time unfollowing a business page or account unless said business or account has done something negative to influence them to unfollow. Impression and reach.

Campaign 130

Campaign Repeat business Growth Promote 130

Martech

JUNE 24, 2024

NPS provides insights into customer loyalty and advocacy, which are essential for driving repeat business and attracting new customers. Net Promoter Score (NPS): Assess the likelihood of your guests recommending your hotel to others.

Strategize 107

Strategize Technology Technology Repeat business 107

Martech

OCTOBER 4, 2023

Enhanced customer experience: By tailoring interactions and content, brands can improve the overall shopping experience and encourage repeat visits. Increased sales: Staying top-of-mind and building loyalty leads to repeat business and customer referrals, translating to higher profits.

Non-Profits 117

Non-Profits Customers Repeat business Referrals 117

Understanding the Sales Force

JANUARY 9, 2024

We brought Dinger back to the Vet to confirm our fear, and today’s article discusses a topic I don’t often write about, repeat business. In Baseline Selling terms, most salespeople start their repeat business conversation at 3rd base but she did what salespeople should do and started at 1st base.

Repeat business 62

Repeat business Price Conversion Sell 62

RAIN Group

APRIL 14, 2021

According to our research of sales, enablement, and company leaders: 64% prioritize increasing business with existing accounts. 62% prioritize improving customer retention, repeat business, and renewals. Despite this, only 8% of executives rate their account planning process as very effective.

Repeat business 69

Repeat business Process Customers Strategize 69