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GTM 139: AI Agents Are Changing Everything — Microsoft’s VP of AI Agents on the New Era of Work and Software | Ray Smith

Sales Hacker

If you missed GTM 138, check it out here: The AI Advantage, Solving Sales & Marketing Alignment for Better GTM Execution with Jaleh Rezaei Highlights: 06:53 What makes an AI agent different from bots and automationand why it matters now. 31:12 Inside Microsoft CoPilot: Real-world agent use cases across sales, support, and strategy.

GTM 69
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Key Insights from Every Speaker of Elite Camp 2017

ConversionXL

Organize growth into a cross-functional team. Teach your sales & customer support team to send helpful content from the blog. Sales/support follow up with useful content. Value = ( knowledge + Skill ) x Attitude. Bigger changes are more likely to change user behavior. ResearchXL for content.

UX 85
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15 tools to make your customer service team more productive

PandaDoc

Note: If you’re using Zendesk Sell, be sure to check out the PandaDoc x Zendesk Sell integration for even faster document creation. You can also build out messages and target specific audiences through app-based messages and flows, adding a proactive dimension to the support process. Ease of use: 7.9/10 10 Ease of setup: 7.8/10

Service 52