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Key SEO, UX and CRO tips to boost brick-and-mortar retail sales

Search Engine Land

The same SEO , UX and CRO concepts we use to help users find the correct product on a website apply to retail locations and in-store experiences. This is where SEO, CRO and UX work come into play. These include internal linking, cross-selling and upselling, regional searches and volumes, filtering and trust builders.

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8 Effective Ways of Measuring UX

ConversionXL

In this post we will look at both marketing and UX metrics at a slightly different angle. Usability itself is just one block of a large UX iceberg, as seen below, and a part of the overall user experience of products, either physical (watches) or online (websites). UX iceberg. Conversion is the key. Lack of Reliable Data.

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9 ways to improve your content’s UX beyond great writing

Martech

Your presentation, or user experience (UX), is key to ensuring the great content you put so much work into is well-received. Use the following tips to ensure your content’s UX meets the needs and desires of your audience. Easy sign-ups One of your best pre-sale conversions is getting sign-ups from lead generators. In your inbox.

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How to un-silo your organization and be more customer-centric

Martech

Many companies operate with rigid boundaries between the marketing, sales and customer success departments. The hidden cost of boundaries: Why siloed teams hurt revenue and customer satisfaction Putting boundaries between marketing, sales and customer success in your business could cost you money and lower customer satisfaction.

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A Proven UX Research Process to Redesign Your Website

ConversionXL

You can throw away years of incremental gains in UX and site performance—unless you have a battle-tested process. I’m going to walk you step-by-step through our company’s UX research process for site redesigns—the role of each aspect, how long each should take, and what, generally, each entails. Website redesigns are a huge risk.

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Understanding User Experience (UX) vs. Customer Experience (CX)

Outreach

Customer Experience (CX) vs. User Experience (UX). Your marketers, sales teams, customer service reps, customer support teams, and advertisers all have a role in improving and maintaining an optimal CX. User experience (UX) , a subset of customer experience, describes the application, results, and goals of a product.

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Copywriting & UX: Why Copywriters Need Wireframes

ConversionXL

Copywriting and UX go hand-in-hand. If either element falls short, so does the overall UX. So, it just makes sense that copywriters should have an understanding of UX and design basics. If you’re a designer or a UX person, wireframes are familiar to you. When design dictates copy, UX invariably suffers.

UX 101