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The marketer’s guide to state data privacy laws

Martech

Colorado Privacy Act Applies to businesses that: Have 100,000 Colorado consumers+ during a year, or Have 25,000 Colorado consumers+, and generate revenue from the sale of PI, potentially through a discount on the price of goods or services. Buy, sell, or share PI of 100,000+ consumers or households.

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5 Interesting Learnings from Instructure at $620,000,000 in ARR

SaaStr

It was founded in 2008 but took a while to get going, hitting $1m in revenue in 2011 selling to Utah schools — and then scaled from there. Billion market cap But, Instructure has A lot, lot of debt to service. That’s a lot of debt to pay back and service. That’s about $100m a year in debt service for now.

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MarTech’s guide to GDPR: The General Data Protection Regulation

Martech

GDPR would eliminate the need for individual countries to write their own regulations — as well as requiring any company, regardless of location, that markets goods or services to EU residents to comply with the law. It was also meant to standardize privacy laws across member EU nations. ”) GDPR’s stateside influence In the U.S.,

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5 Interesting Learnings from Weave at $130,000,000 in ARR

SaaStr

Today, it crosses dentistry, optometry, veterinary, physical therapy, specialty medical services, audiology, plumbing, electrical, HVAC and other home services. 56% Gross Margins overall, Negative on Hardware and Services. It IPO’d in November 2021 and today is doing $130m ARR, growing a respectable 30% year-over-year.

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Delighting People in 140 Characters: An Inside Look at JetBlue's Customer Service Success

Hubspot

We call ourselves a customer service company that happens to fly planes," Laurie Meacham says. I had the pleasure of sitting down with her last week to chat about JetBlue''s uniquely dedicated approach to Twitter as a customer service outlet, rather than simply a social media marketing tool. "We''re

Service 78
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How ‘Human’ Should Your AI Agent Be? In Short, Not Very

Salesforce

Clearly, agents will be in high demand to bolster customer-facing scenarios like service and marketing, as well as internally, helping workers across organizations perform all manner of tasks. Three states — California, Utah, and Colorado — have enacted laws requiring bot use disclosure in certain circumstances.

UX 121
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XANT Earns Spot on G2’s Best Software Products for 2020

Xant

SILICON SLOPES, Utah, Feb. With the highest traffic and engagement, largest selection of product and services, and highest quality data, G2 analyzes more than 4 million data points to determine which products and companies make the list.” ” All scores are calculated using G2’s algorithm, which can be found here.

Product 86