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5 Key Learnings from Scaling from 3 to 75 Go-To-Market Team Members in Less Than 12 Months The latest SaaStr CRO Confidential is out and Sam Blond did a great deep dive with Graham Mareno, VP of Worldwide Sales at Codeium. I really liked this one and wanted to write up a few more learnings. Codeium has emerged as one of the hottest AI startups, growing from 30 to 150 employees in just one year, with a valuation already exceeding $1 billion.
George Foreman, gave us a masterclass in resilience, on never giving up. His pivots and comebacks from defeat were legendary. He was a force of nature and one of the greatest boxers, salesmen and personalities the world has ever known.His inspirational story matters to us because one of the most critical mental disciplines for sales professionals is resilience.
Dear SaaStr: What “Quotas” Should My VP of Customer Success and VP of Product Have? For a VP of Customer Success (VPCS), their “quota” or ownership should revolve around two key metrics: Net Revenue Retention (NRR) and Gross Retention Rate (GRR). NRR is the North Star metric for customer successit measures how much revenue youre retaining and expanding from your existing customer base.
Top Posts: #1: 70% of Pipeline from Marketing Comes From Just 4 Things #2. Redpoint: 31% of All VC Money Last Year Went Into Just 20 Deals #3. The Y Combinator Guide to Perfectly Pitching Your Seed Stage Startup with Michael Seibel #4. How Much of Customer Support Will AI Replace? Gartner Says 80% #5. Dear SaaStr: Whats a Fair Amount of Founder Secondary in a Series B VC funding round?
Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.
Quick Take : Building a successful startup isn’t about luck it’s about methodically executing on five key areas that separate the 35% of companies that make it past Series A from the 65% that don’t. Here’s the playbook from someone who’s done it three times. A Note from SaaStr When Carl Alamar shared these insights at SaaStr Annua l, the session was standing room only.
So we’re so grateful Ben Chestnut founder of Mailchimp did several great deep dives with us over the years, and a truly great one just after Intuit’s stunning $12 Billion+ acquisition of Mailchimp here: Ben’s kept a low profile since but he joined Kleiner’s Grit podcast the other day and talk about what selling is really like.
Dear SaaStr: How Do I Show Investors I Have Traction? To show traction to investors, you need to focus on metrics and proof points that demonstrate growth, efficiency, and scalability. Heres how to do it effectively: Revenue Growth : Investors want to see consistent growth in ARR or MRR. For early-stage SaaS, doubling or tripling year-over-year growth is ideal.
Dear SaaStr: How Do I Show Investors I Have Traction? To show traction to investors, you need to focus on metrics and proof points that demonstrate growth, efficiency, and scalability. Heres how to do it effectively: Revenue Growth : Investors want to see consistent growth in ARR or MRR. For early-stage SaaS, doubling or tripling year-over-year growth is ideal.
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